Factors Correlated With Quality Of Patient’s Handover In Inpatient Room Of The Hospital

Authors

  • Wiwin Sulistyawati Universitas Kadiri
  • Arif Nurma Etika Universitas Kadiri
  • Restu Novitasari Universitas Kadiri

DOI:

https://doi.org/10.30994/jnp.v3i2.84

Keywords:

Handover, Education Level, Motivation

Abstract

Background: Communication failure during handover is the main cause of the patient's injury and is the root cause of 65% of the sentinel incident. Bad handover is assumed to have correlation with clinical diagnosis inaccuracies, delay in diagnosis, delay in laboratory tests, treatment errors, inconsistent or misinterpretation of results, duplication of tests, increase in complications of the Hospital.
Purpose: This study aimed to determine the factors related to the quality of the patient's handover in inpatient room of the hospital.
Methods: This research used a correlational analysis study with a cross sectional approach. Data retrieval use questionnaires and observation sheets. The number of samples on this study is 79 nurses taken in random sampling techniques. Statistical analysis used is a test of spearman rank.
Results: The result of this research revealed that most of the respondents (69.6%) are diploma graduates, and 72.2% of respondents have a working time of < 5 years. Almost all respondents (93.7%) have good motivation, and 94.9% of respondents have good handover quality. The last educational variable (p = 0.388) and the nurse’s working time (P = 0.209) are not related to the quality of the handover, while the motivation (P = 0.000) and the implementation of the chief nurse’s supervision (P = 0.000) relate to the quality of the handover between the shifts in the inpatient room of the hospital.
Conclusion of this study is the motivation and the implementation of the chief nurse’s supervision relate to the quality of the handover between the shifts in the inpatient room of the hospital.  Hospital’s management is expected to raise the motivation of nurses in conducting handover and enhancing the supervision of the chief nurse to improve the quality of the patient's handover and minimize the errors in information exchange conducted by nurses

Downloads

Download data is not yet available.

References

Hughes, R. (Ed.). (2008). Patient safety and quality: An evidence-based handbook for nurses (Vol. 3). Rockville, MD: Agency for Healthcare Research and Quality. Article

Joint Commission. (2011). Sentinel Event Data Event Type bu Year 1995-2015. Article

Kullberg, A., Sharp, L., Dahl, O., Brandberg, Y., & Bergenmar, M. (2018). Nurse perceptions of person-centered handovers in the oncological inpatient setting: A qualitative study. International journal of nursing studies, 86, 44-51. Article | Crossref

Nazvia, N., Loekqijana, A., & Kurniawati, J. (2014). Faktor yang mempengaruhi kepatuhan pelaksanaan SOP asuhan keperawatan di ICU-ICCU RSUD Gambiran Kota Kediri. Jurnal Kedokteran Brawijaya, 28(1), 21-25. Article | Crossref

Negussie, N. (2012). Relationship between rewards and nurses’ work motivation in Addis Ababa hospitals. Ethiopian journal of health sciences, 22(2). Article

Rushton, C. H. (2010). Ethics of nursing shift report. AACN advanced critical care, 21(4), 380-384. Article | Crossref

Smeulers, M., Lucas, C., & Vermeulen, H. (2014). Effectiveness of different nursing handover styles for ensuring continuity of information in hospitalised patients. Cochrane Database of Systematic Reviews, (6). Article | Crossref

Sulistyawati, W., & Haryuni, S. (2018). Hubungan Motivasi Perawat dengan Kualitas Handover Pasien di Ruang Rawat Inap Rumah Sakit. Jurnal Ilmiah Keperawatan, 13(2). Article | Crossref

Sulistyawati, W. (2016). Implementasi Fungsi Manajemen Dalam Pelaksanaan Discharge Planning. JURNAL ILMIAH KEPERAWATAN, 889. Article

Sulistyawati, W., & Haryuni, S. (2019). Supervisi tentang Komunikasi SBAR (Situation, Background, Assesmen and Recommendation) Berpengaruh terhadap Kualitas Handover Pasien di Ruang Rawat Inap Rumah Sakit. Care: Jurnal Ilmiah Ilmu Kesehatan, 7(1), 19-26. Article | Crossref

Toode, K., Routasalo, P., & Suominen, T. (2011). Work motivation of nurses: A literature review. International journal of nursing studies, 48(2), 246-257. Article | Crossref

Zahara, Y., Sitorus, R., & Sabri, L. (2011). Faktor-Faktor Motivasi Kerja: Supervisi, Penghasilan, dan Hubungan Interpersonal Mempengaruhi Kinerja Perawat Pelaksana. Jurnal Keperawatan Indonesia, 14(2), 73-82. Article

Zhu, H., McCrea, N., & Kelsall, W. (2014). G188 Improving the paediatric handover: quality, safety and SBAR. Archives of Disease in Childhood, 99(Suppl 1), A82-A82. Article | Crossref

Published

2020-04-28

How to Cite

Sulistyawati, W., Etika, A. N., & Novitasari, R. (2020). Factors Correlated With Quality Of Patient’s Handover In Inpatient Room Of The Hospital. Journal Of Nursing Practice, 3(2), 165-171. https://doi.org/10.30994/jnp.v3i2.84